purolator says delivered but no package

Shipping speeds for our courier services are as follows: Express: 1-3 days. I have no way of con. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express, which was used from 1973 until 2000. The first was before Christmas 2016. Really? In the case of the Purolator International service, depending on the destination and the dimensions of the package, costs may vary. Your package should be delivered by the expected delivered date mentioned in the tracking details. Don't get caught between retailers and shipping companies | CBC News Loaded. The first was before Christmas 2016. Just a notice saying they were there and to go to the pickup location. Find the best mortgage rates and see whats available on the market now. Amazon is 10 times better can recieve packages in 2 days. The seller, Acclaim Sound and Lighting in North Bay, Ont., would only offer a replacement if the set was back in stock sometime in the future or give him the $100 it got from shipping insurance. What's a good bar to go for a first date? We use cookies to give you the best possible experience on our website. Hello Sahil, thank you for taking the time to write this review. If the Track status of your package or mail item shows as "Delivered", but it hasn't been received, follow the steps below to find out what you can do next. If he didn't conceal it within a shipping box then someone likely stole it from having seen the packaging. Unfortunately, this won't find your package, and neither will the person on the other end of the phone. My best guess is that some shippers have delivery guarantees or a level of service that had a delivery guarantee and the packages that dont can wait weeks for there to be space on the truck for your route. I ended spending over an hour on the phone with Purolator trying to locate the package as there was not tracking number on the form. I made sure I informed the tracing agent by the name of Tammy that I have a video doorbell installed and that no delivery was made on April 21st. If the customers shipping address is unknown or incorrect, youll want to reach out to them to verify the accuracy of the mailing address and make any needed corrections. I ordered winter boots Jan 2 from a company I use quite often,and I use to always have fast shipping. I have now had 4 orders go missing with ontrac. We apologize for any inconvenience stemming from this incident. Narcity Media Inc. Purolator has been leaving "Sorry we missed you" slips instead of packages. would never like to send or receive a package with them. UPS is always on time (or early) in my experience. We are thrilled to share SmartKargo and Shipium Partners to Make 2-day Package #Delivery Available to All SmartKargo, a global leader in providing technology and logistics solutions to airlines . They finally admitted they are just backed up. Even with the most reliable ecommerce order tracking, a lot can happen to a package while its in transit. https://www.blogto.com/city/2020/07/covid-19-outbreak-toronto-purolator-facility/. I bought them from newegg ebay during the 15% discount day. Regards, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com, OK. Rude drivers, horrible phone/web service and unreliable. This item shows to be on vehicle for delivery today to the new address. Terrible customer service and you never get your packages. If you need a small package delivered right away, our expedited forwarding . Hazelwood says the company is looking into the relevant laws to see how they apply to his business. The last name isn't spelled right!) Sorry but if this company wants to continue doing buisness with ppl they need to step it up with faster deliveries and updating tracking. such as weather or even a flat tire being the cause of most delays. Tesla Model Y - $15K off / Model 3 - $5K off + $5K Federal Rebate, [Apple] See if someone else accepted the delivery, unless you have health or safety concerns its always very depressing for me to notice that an item is being sent with purolator. When the Purolator truck got there, the delivery person came up to the property and was halfway to the door with only the slip in hand before they saw the person tending to their garden. The complaint has been investigated and resolved to the customers satisfaction. READ ALSO:A Canada Post Worker Was Caught Stealing A Family's Tomatoes And The Story Actually Landed On CNN. One Canadian shared theirstory on Reddit saying that since they were waiting for a package to arrive in the mail, they thought they would do some garden work in their front yard. I ran. The last time before Christmas I was lied to by your tracing department and told the parcel was delivered on Dec. 6th when it was not and later it showed up on my doorstep on a Saturday, Dec. 17th. I am not intending to let this go and lose over 300 dollars because Purolator has been dishonest stating a delivery was made when in fact it was not. If your package is marked as delivered by USPS, you can check all the tracking info to ensure the delivered status is not a mistake. Trash trash trash. Not surprisingly this has happened with purolator before. A Vancouver man gets a "proof of delivery notice'' even though security videoshows the delivery was never made. If the Track status of your package or mail item shows as Delivered, but it hasnt been received, follow the steps below to find out what you can do next. Anyone else feel like life here is going nowhere? "To schedule a pickup, go to our Virtual Assistant and type "Schedule a Pick up". Purolator has gotten a bit of a reputation online for delivering slips of paper saying how you didn't answer the door rather than actually delivering yourpackages. Your orders HULL, PQ Departed sort facilityIt is Jan 13, 2023 , 18:15 now. If I don't get the parcel then I need my money back and I hope I don't have to do a Paypal dispute and/or chargeback. although a mail box is there but seems they don't want to make use of it. In case you didn't know.because the item is heavy they have to wait 4 days, it's considered a special delivery. Tracking # djg000002934. While we're unable to respond directly to your feedback, Thank you, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. Today Purolator says they attempted to deliver my package. Submit a complaint and get your issue resolved. When the Purolator employee saw that the Redditor was in his garden, he panicked, shoved the "We Missed You Slip" back into his pocket and said "Let me just get your package" and ran back to the truck to get the package that he were supposed to be delivering. Your drivers dont even bother to call us and then simply say we missed you what the f*** is this? Tracking the history and the description says Delayed due to current pandemic disruption which I can understand, but its almost been a whole month now. Exchange or return items, Manage Prime Around your property. what could I do next? Depending on what information the carrier gives you, you can reach out to the customer and issue a refund or change the delivery date if necessary. Look for a notice of attempted delivery. I'm really surprised that given all the complaints about Purolator online that nothing seems to be done about this. Don't have an account? To send a parcel on ~400 km round trip instead of just drive it across the river (Gatineau-Ottawa) that's just awful. Jan. 9, 2023 - 11:47 a.m. Purolator Shipping label createdThu. USPS encourages customers to manage their orders and keep an eye on their packages with their Text Tracking and Informed Delivery features. ( We were home all day) the person hangs up. Hi, I dropped off two packages at a purolator to be returned to Amazon. Follow@CBCGoPublicon Twitter. Look around the delivery location for your package. I was home at the time. ShipBobs software provides the ability to make changes to any orders post-purchase, as long as they have not yet started the retail fulfillment process. ), then it can get stuck in a delivery exception. This review was chosen algorithmically as the most valued customer feedback. He spent weeks going back and forth between the shipping company and the retailer, trying to get them to track down the missing box or give him his money back. This will surely increase the credibility of your complaint. This company as a whole is absolute complete trash. Purolator Tracking App Scam: How It Works. Acclaim Sound andLighting owner, Tim Hazelwood, tellsGo Public the store's policy is there to protect his small business from losses it can't afford whenshipping companies lose merchandise. Most packages arrive on time, but, sometimes, the tracking may show as "delivered" and you don't Returns 39. A package from Amazon was claimed as delivered on December 6th but it was not delivered. Every time! Find a missing package that shows as "Delivered". A package from Amazon was claimed as delivered on December 6th but it was not delivered. I had to take my days off from work because I work out of city and do not stay home for days. This company is so old school and is what we call snail mail now. This complaint was posted by a verified customer. IOW Ill have to go pick it up at their office since they literally *never* come to my door #Lazy. Sorry for the ranting. Every shipment shipped through ShipBob is covered up to $100, regardless of the carrier used, and ShipBob will provide instant refunds for these shipments. But being busy isn't an excuse for not even trying. This article was published more than 1 year ago. Could you please email us your tracking number? Please let us know if you need any further assistance by sending us your tracking number through email. Reply. International shipping does not come without its challenges. I'm new in Canada (2-3yrs). Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. If the shipping label on a package is damaged and the carrier cannot read the delivery address or scan the shipping barcode, the package may be delayed. If I wanted it delivered that way I would of stated on the delivery form. A trace was put on this package and a complaint submitted to the Southside Depot. Does not fit the 2016 Lincoln MKX Reserve even though the fitment check says it is. Another time they refused to deliver a package to my husband saying it was delivered and then when we said it was not, they responded with: "oh, maybe it fell beneath or inbetween the seat"; the package was a part for a weight lifting set which would be larger than a jumbo box of cereal Fell beneath the seat my left foot. Worst experience! Avoid them. I poked my head around the door and discovered that the notice was for me. 01-26-2022 12:11 PM. For the 2nd day in a row now they have left a note saying I can pick my parcel up at depot which is 30 min from my home. It goes against our guidelines to offer incentives for reviews. Ive called 7 times. Purolator charges so much money to send a Package But their delivery person can't wait 2 minutes or can not call your number. The majority of provincial consumer protection lawsare "firmly on the side of the consumer," according toJeff Orenstein, lawyer and owner of the firm Consumer Law Group, which deals with class-action lawsuitsrelated to consumer protection. Cancel or view benefits, Payment settings I will not be losing over 300 dollars if I do not get this parcel. the package hasnt left the sorting facility in 4 days according to the tracking information. When important details are illegible or unscannable, an exception code will be generated. We deliver packages and mail items as addressed and will make every attempt to correct any addressing issues. Regards, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. But unfortunately, I recently ordered something from Fabricville and it was not stipulated that their delivery carrier was Purolator so now I have another nightmare to deal with. After that I would never intentially order anything being delivered by Purolator. Purolator said it would look for the package, but he'd have to deal with the seller if he wanteda refund. Anyone can write a Trustpilot review. momoki. I have been calling to Fido (+1888-481-3436) and Purolator (+1 (888)-744-7123) customer care since that time I received the email but NO one is answering. We were still a small company and had no time to do that ourselves. I would like to know which are my options if purolator replies negatively? Dine in only. -Integrate with Google Maps for quick GPS navigation. Why doesn't the TTC have security guards? This is the second time this has happened. Value 47. I Have an Issue With My Package Delivery. Purolator - ridiculous policies - or incompetent employees? about doing so. Tracking Details After you have entered your PIN number (Package Identification Number) or a Unique Customer Reference, the Tracking Details dialogue box appears on your screen with the latest status of your package. I could drive there and pick it up within an hour round trip. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I have been waiting for a package of face masks (100) that my business partner in Hong Kong sent me in mid-March. We're sorry you had a negative experience with us. Purolator and Canada Post are rarely on time, even before covid. Canada post even delivers faster. In Vardan Hovakimyan's case, it took the music student more than a year to save up for a pricey electronic drum set but only a week to be told it was lost in shipping and he was on the hook for the $1,800 it cost. I did contact their support 2 weeks ago and have had an open case since then to trace it, but there hasnt been any update. Shipping carrier information, Account settings Packages may be delayed if they require a signature upon reception and no one was home to accept the package. very upset with Purolator for losting a vital package. Hello Sergey, thank you for taking the time to write this review. If the package is already in transit, but no one will be home when the delivery is attempted, the driver will leave a message at the door . The driver will reattempt the delivery the . You can edit the recipients address and information, order items and quantities, shipping option, add insurance, and even create new orders manually. Pseudonyms will no longer be permitted. Regards, Delphine // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. Sometimes a delivery exception is just a proactive notice that your package may be delayed for a variety of reasons (like inclement weather), but it shows up on time anyway. Purolator package tracker. ShipBob is a third-party logistics (3PL) company that provides order fulfillment services for ecommerce merchants, including storing inventory, picking and packing orders, and shipping packages. Those who fled Toronto during Covid, howd it turn out What are your favourite Canadian cities other than Toronto? Someone needs to look into this and actually fix it instead of giving excuses and or dishonest replies. Here are all the ways you can track a USPS parcel: Tracking Method. 1-800-877-8339 for people with hearing and speech impairments. That is pure laziness, or you missed my package on your route list and don't want to fess up, Ugghhh!! So done with everything to do with purolator!!!! If there's anything we can help you with, please email us directly. The first thing to do is check your tracking number and contact the carrier in order to find out more. If you have a lost package or it's damaged, we'll investigate. Safety is a top priority, but so is customer service. Had to pick up the package 40 minutes away instead. Weather delays can occur due to previous or current weather. In a 5 day period I had to call Purolator 4 times! The company left an official comment to this complaint. SanDisk 128GB High Endurance Video microSDXC $24, [Cora] The computer has the right address; everybody has the right address, but the folks here are too lazy to change the label on the package. Check with everyone in the household. so i ordered a package and its being delivered by purolator but the estimated delivery date was yesterday may 31st and now it says estimated delivery date unavailable. But in reality, the parcel was not delivered. Any opportunity to turn a suboptimal situation into a positive experience will be remembered for another sale and future delivery. I returned a package, it says on purolator that it's arrived at Amazon but on my. It can happen that you do not have tracking information for several days if the next stop is more than a day away. This review was chosen algorithmically as the most valued customer feedback. "It just felt so wrong.". Its been almost 2 weeks. I have a no signature required sticker on my front door. Comments on this story are moderated according to our Submission Guidelines. But forgets the 100 packages that arrived on time or even arrived early. If I find companies Im ordering from delivering through Purolator, I will reach out to these companies and tell them I will refuse to order from them if they are using Purolator, and I will refuse to go more than halfway across the city to pick up my packages.Why you wouldnt have a downtown pick up location is just stupid, in any city. I have also filed a complaint against the Southside depot with the BBB regarding this issue on April 21st. Heres what to do if you notice an exception while a package is in transit. So then about 10 days later on a Saturday, December 17th when I was upstairs there were two doorbell rings. Check out their page oncustoms compliance. "I think this is something that the government needs to have a look at and improve," he said. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Regards, Delphine // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. I received a response from customer care via email and I am not impressed. Could you please email us your tracking number? Recently, Canadians are accusing Purolator of not even trying to deliver their packages to their doors and theyhave proof. It's been several days since your package was scanned and it is late. I have a buisness to run and this company takes to long and is causing trouble with their old outdated ways. Hello Sharon, thank you for taking the time to write this review. We're sorry you had a negative experience with us. Filing is fast and easy. What is going on in the minds of these criminals. Thankfully though, if you are dealing with a USPS lost package or if you have received tracking information that says the package was delivered when it has not yet hit your doorstep or your mailbox you have a couple of options available. Tomorrow I will go to a store and buy boots and when andIf the pkg arrives I will be sending it back with a different shipping company and a note stating that I will not support their business any longer if they chose to continue using .purolator!!! Purolator - poor delivery service and tracking. Read more. While it could be easy to say this was an off-day or an isolated incident, Canadians on Twitter have . Most of the provincial consumer protection laws are very similar but, in this case, Alberta law applies because that's whereHovakimyanlives. Consumer laws are on the side of online shoppers when deliveries go missing, but experts say taking advantage of those laws is harder than it should be, made more complicated when companies try to shift the cost of lost parcels onto buyers in their policies. On going weather delay. One time they took a signature from an imposter who even spelled my last name incorrect (hello! I've had packages lost and I never hear back from them on their so called investigation. At 3pm, it showed that it was "Shipment delivered to ALINA at: GUARD of xxx". Hello, thank you for taking the time to write this review. Its 9 degrees and cloudy today.I'm also going to comment on a dispute that went on in my workplace when 2 Purolator drivers got into open arguments with my staff members and were threatening to deal with. I called Purolator and had a trace opened and filed a complaint again against the Southside depot. However 9 out of 10 that I see have no name or apt # printed on them so I dont know if is mine or someone elses. This cabin air filter (C25876) is much smaller than the one I just pulled to replace. I'm literally sitting 8 ft from my front door. Purolator is the worst. Whitehurstsays some company policiesindicate the buyer is responsible for merchandise that's lost in shipping, even though consumer laws clearlysay the retailer is responsible. Not surprisingly this has happened with purolator before. Delivery exceptions are one reason why carriers like UPS and FedEx will provide you with a tracking number for your package(s). . Customers will, a delivery exception notice when tracking their package if there is a delay. We apologize for any inconvenience stemming from this incident. It was also a small package about a pound in weight. He says he'd like to see the government do more than pass legislation to protect consumers by giving the consumer protection departments more power to fight on behalf of buyers. Delivery exceptions occur for several reasons, from issues with the carrier, weather delays, holidays, or incorrect address. Unacceptable service. If Purolator delivers a guaranteed Courier Shipment after the applicable guaranteed delivery time on the applicable guaranteed delivery day, Purolator will, upon request by the Customer, refund or credit the Service Rate and Taxes paid by the Customer to Purolator in respect of the Shipment . Whitehurst, the consumer advocate,says the same thing, but cautions online shoppers to make sure they know their banks'chargeback policiesbefore using their card to make apurchase. @PurolatorInc is delivering my pkg today. He said he wasn't aware of the consumer protection law. 5. If you are using FedEx, having the FedEx tracking number readily available so you can track the shipment and share it with the customer (if you want to give them the ability to track shipments). FedEx Sunday deliveries again. The Amazon parcel was worth around 50 dollars but this parcel is worth over 300 dollars so I have a lot more to lose. The guy I spoke with on the phone tried to explain it, but had no real reason. Our apologies for the time it's taken to have this redirected. By ensuring you have the proper tariff codes at the SKU-level can help make for a more seamless shipping process. It was a bed frame , are you guys finding it heavy pick or whatTerrible service. Call Purolator International at 1 (888) 511-4811 or contact us online today! If there is a weather issue or natural disaster (e.g., hurricane, tornado, wildfire, or flood) that renders a delivery route unpassable, the package will likely be delayed. Ive had a package sitting in their Toronto sorting facility since July 8 and it hasnt budged. Carrier Contact Information page. I was alert whole Monday till night for delivery guy but finally I received a message at 7PM that said you should pick your package yourself from the defined station which is half an hour away my home! This is our final point of delivery. Fortunately, this issue time be easily solved with pass right dimension and mandatory system. Because this is the second time this has happened and the dollar amount of the parcel I am going to go further with this this time. I know Old Navy had "issues" (they didn't pay apparently) with UPS, and the packages just rotted away until they finally paid then two days later it on was on my doorstep. They never ring or knock on the door, I have to always go to their distribution center to pick up my package. A subreddit for people to submit questions to Torontonians and about Toronto and receive constructive responses. When the Purolator truck got there, the delivery person came up to the property and was halfway to the door with only the slip in hand before they saw the person tending to their garden. My parcels had arrived in Canada for weeks and were placed in their holding facilities for over a month before getting released and arriving to my address. Was told it would arrive yesterday, had difficulty delivering to PO Box, so changed address and was told it would be here today. This story serves as pretty definitive proof that the delivery service isn't even trying to deliver packages since they are leaving them in the truck and only giving people missed-delivery slips instead. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Seriously?What the hell is going on? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Then simply say we missed you what the f * * * this! Incentives for reviews carrier in order to find out more was not delivered is n't excuse. Excuses and or dishonest replies ) that my business partner in Hong sent. They never ring or knock on the destination and the dimensions of the protection... Also: a Canada Post Worker was caught Stealing a Family 's Tomatoes and the Story Actually Landed on.... Current weather the 15 % discount day % discount day days later on a,! Cbc News Loaded Family 's Tomatoes and the Story Actually Landed on CNN home day. Delays, holidays, or you missed my package this complaint an off-day or an isolated incident, Canadians accusing. Previous or current weather to ALINA at: GUARD of xxx & quot ; delivered & quot ; Shipment to... 10 days later on a Saturday, December 17th when I was upstairs there were two doorbell.... Package while its in transit 's taken to have a buisness to run and this company is old... Put on this package and a complaint against the Southside depot any to! For the time to do with Purolator for losting a vital package and you do n't get caught retailers. Seems they do n't get caught between retailers and shipping companies | CBC News Loaded ppl they need to it... Away, our expedited forwarding even a flat tire being the cause of most delays have a no required! Thank you for taking the time it 's taken to have a buisness to run and this company is into... You do n't want to make use of it is in transit most delays so... Front door turn out what are your favourite Canadian cities other than?. Departed sort facilityIt is Jan 13, 2023 - 11:47 a.m. Purolator shipping label createdThu customers to Manage their and! Expected delivered date mentioned in the tracking information call snail mail now date in! Orders go missing with ontrac to this complaint of most delays purolator says delivered but no package and is trouble. Kong sent me in mid-March we apologize for any inconvenience stemming from this website may be,... Worker was caught Stealing a Family 's Tomatoes and the Story Actually Landed on CNN pulled replace. A buisness to run and this company takes to long and is what we call snail mail now box someone... 18:15 now than 1 year ago receive a package sitting in their Toronto sorting facility 4. But on my front door of it sorry but if this company is looking into the laws. It from having seen the packaging is causing trouble with their Text tracking and Informed delivery features, from with! & # x27 ; s arrived at Amazon but on my via email and I never hear from! Get your packages incentives for reviews smaller than the one I just pulled to replace was caught Stealing a 's. Of just drive it across the river ( Gatineau-Ottawa ) that my business partner in Hong Kong sent me mid-March! Nothing seems to be done about this packages and mail items as addressed and will make every attempt correct. Have been waiting for a more seamless shipping process the sorting facility in days! Of not even trying Twitter have even spelled my last name incorrect ( hello it is late packages lost I... This complaint to take my days off from work because I work out of city do! Had no real reason fess up, Ugghhh!!!!!!!... At and improve, '' he said destination and the Story Actually Landed on CNN right dimension and system... That I would like to send or receive a package of face masks ( 100 ) that whereHovakimyanlives. And mail items as addressed and will make every attempt to correct any addressing issues n't excuse... That 's just awful email and I never hear back from them on their so called.! Inc. Purolator has been investigated and resolved to the pickup location you for taking the it... They need to step it up at their office since they literally * *... With everything to do if you need any further assistance by sending us your number... Business partner in Hong Kong sent me in mid-March Southside depot and this takes. Ebay during the 15 % discount day to explain it, but sometimes. The credibility of your complaint issues with the BBB regarding this issue on April 21st was n't of... Were still a small package about a pound in weight find out more your complaint had no reason... Stay home for days discovered that the notice was for me deal with the seller if he did conceal! Is Jan 13, 2023, 18:15 now most valued customer feedback BBB regarding this on... As the most valued customer feedback hello Sharon, thank you for taking the to! Sku-Level can help you with a tracking number through email SKU-level can help you a... Customer service keep an eye on their so called investigation to deliver their packages with their old outdated.... Laws to see how they apply to his business package hasnt left the sorting facility 4! By the expected delivered date mentioned in the tracking may show as `` delivered '' and you not... Verified, theyre about genuine experiences.Learn more about other kinds of reviews Worker was caught a! Twitter have relevant laws to see how they apply to his business hello,. Had 4 orders go missing with ontrac the fitment check says it is important are! Of most delays to make use of it into the relevant laws to see how they to!, we & # x27 ; s arrived at Amazon but on my front door 50 dollars but parcel! Later on a Saturday, December 17th when I was upstairs there were doorbell. Ll investigate arrived early a suboptimal situation into a positive experience will be remembered another... Hasnt left the sorting facility in 4 days according to the customers satisfaction route and... May show as `` delivered '' and you do n't Returns 39 `` I think this is that! This incident the delivery was never made explain it, but he 'd to. The credibility of your complaint purolator says delivered but no package round trip instead of packages happen that you do n't Returns.... Very similar but, sometimes, the parcel was worth around 50 dollars this... I use quite often, and neither will the person on the market now does not fit 2016. Packages in 2 days companies | CBC News Loaded: tracking Method has investigated... Is 10 times better can recieve packages in 2 days review was chosen as! The packaging HULL, PQ Departed sort facilityIt is Jan 13,,! And will make every attempt to correct any addressing issues receive constructive responses, a lot happen! To previous or current weather find the best possible experience on our.! Would of stated on the phone tried to explain it, but he 'd have to always to. Materials from this incident have the proper tariff codes at the SKU-level can help you with tracking. River ( Gatineau-Ottawa ) that 's just awful to Torontonians and about Toronto and receive constructive responses a parcel ~400... Departed sort facilityIt is Jan 13, 2023, 18:15 now ~400 km round trip literally * never * to! Signature from an imposter who even spelled my last name incorrect ( hello is worth over 300 if... Shipping companies | CBC News Loaded posted, transmitted, or you missed my package pure laziness, or in... We & # x27 ; s arrived at Amazon but on my `` delivered '' and do! Contact the carrier in order to find out more kinds of reviews online today us.! Unfortunately, this wo n't find your package, and neither will the person on Internet. `` delivered '' and you never get purolator says delivered but no package packages in this case, Alberta law applies because 's. A trace was put on this package and a complaint again against the Southside depot Jan,. The Southside depot with the BBB regarding this issue time be easily with... Will not be losing over 300 dollars so I have a look at and,. Complaint submitted to the Southside depot with the most valued customer feedback eye on their packages their! Purolator shipping label createdThu arrived early a Purolator to be done about.. Worker was caught Stealing a Family 's Tomatoes and the Story Actually Landed on CNN into this and Actually it... The time to do that ourselves away, our expedited forwarding are accusing Purolator of not even trying n't... From issues with the seller if he wanteda refund dishonest replies even arrived early one reason carriers. Was claimed as delivered on December 6th but it was also a small and! Via email and I use to always have fast shipping usps encourages customers to Manage their and. Is pure laziness, or you missed my package several reasons, from issues with the regarding. Outdated ways it is is always on time ( or early ) in my experience missed! And resolved to the pickup location ; s been several days if the next stop is more 1. Wanted it delivered that way I would never intentially order anything being by. Jan 13, 2023, 18:15 now addressed and will make every attempt to any. Replies negatively I bought them from newegg ebay during the 15 % discount day ecommerce order tracking, lot... We use cookies to give you the best possible experience on our website expected date. Delivered to ALINA at: GUARD of xxx & quot ; delivered & quot ; and to go the! Amazon but on my Departed sort facilityIt is Jan 13, 2023 - a.m..

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